DELIVERY & SHIPPING POLICY

Delivery Coverage

RBH E-Waste Recycle Hub Pvt Ltd currently delivers across India through trusted courier and logistics partners. Delivery availability may vary for certain remote or restricted locations.

Order Processing Time

All orders are usually processed and dispatched within 72 hours of successful payment confirmation.
Orders placed on Sundays or public holidays are processed on the next working day.
In case of unexpected delays due to high order volume, technical inspections, or logistics issues, customers will be informed via email or phone.

Estimated Delivery Time

Standard delivery timeline is 3–7 business days from the date of dispatch.
Delivery timelines may vary depending on the customer’s location, courier partner operations, weather conditions, government restrictions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
Promotional offers such as free shipping may be available on selected products or order values.

Nature of Products

We deal in refurbished and pre-owned electronics that undergo quality inspection and testing before dispatch. Minor cosmetic wear may exist depending on the product grade and condition mentioned on the product page.

Order Tracking

Once the order is dispatched, customers will receive shipment details and tracking information through email, SMS, or WhatsApp, wherever applicable.

Delivery Attempts

Our courier partners generally make multiple delivery attempts. If the customer is unavailable or unreachable after repeated attempts, the shipment may be returned to us.

Damaged or Tampered Packages

Customers are advised to inspect the package at the time of delivery. If the package appears tampered with or damaged:

Do not accept the delivery if possible.
Report the issue to our support team within 24 hours of delivery with photographs and order details.

Delayed Deliveries

While we strive to deliver within the estimated timelines, delays caused by courier companies, natural calamities, strikes, government actions, or other external factors are beyond our control.

Incorrect Address or Contact Information

Customers are responsible for providing accurate shipping details. RBH E-Waste Recycle Hub Pvt Ltd shall not be liable for delays or failed deliveries due to incorrect address, PIN code, or contact information.

Contact Information

RBH E-Waste Recycle Hub Pvt Ltd
Email: info@refurbkart.in
Phone: +91-9700007055
Address: A-94/1, Wazirpur Industrial Area, Delhi-110052